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Leave a review of Now

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Broadband with a helping hand.

We’re here to help. It’s what we do differently and what makes us great. It’s why we were founded in the first place after all. Whatever the problem, no matter the solution – we’ll do everything we can to get you and your tech sorted. 

At Now we pride ourselves on helping you enjoy more of the internet and less of its frustrations. While our nationwide network delivers everything you'd expect, it's our ability to get closer to your home and its unique needs that sets us apart. Our plans come with unlimited access to our technical support team (don't worry, they speak your language). If it takes more than a phone call, our friendly team of Techsperts can come to your place and help get any issues fixed.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

 

COMPARE PLANS NOW
Total: 8.4
Reliability 8.5
Speed 8.3
Support 8.7
Features 8.1
Value 8.3
Average from 548 reviews
Showing 36-40 of 548 items.
2024-05-20 18:33:57
Chung 9.4
Chose Now as our ISP in Dec 2023 as they had a good sign-up offer. Haven't had any issues with the connection until last Friday arvo. Immediately got through to staff member over the phone who was friendly and quick to identify that the problem was local. They arranged for a tech to come the following morning who resolved the issue (which was caused by dodgy wiring done by builders).
Pros
Friendly knowledgeable staff, fast resolution. Stable and fast connection
Cons
Nothing so far.
2024-05-20 10:27:53
Rowan Billing 10.0
Gold Standard in Customer service and product provision.
2024-05-15 18:07:21
Ronald Minnaar 8.6
The telephonic support is very very good and product knowledge just as good.
Pros
No problems since the problem has been rectified
Cons
No cons thus far
2024-05-11 11:18:38
Paula 10.0
I was a client for 2 years and only cancelled my account because I moved to a place that already uses another provider. The whole process was very smooth, from installation to closing. I've never had any major problems, but whenever I contacted client support, the was a super friendly staff there to help, either by phone or email.
Pros
Support, speed, value for money
Cons
Contact via email could be faster to provide a reply
2024-05-10 15:10:49
Mark Hutchinson 10.0
Fantastic customer service - there best I have had with any utility provider. Recently updated plan and got new router - router arrived in less than 24 hrs. Some glitches with new plan ironed out with helpful staff.
Showing 36-40 of 548 items.
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