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Vodafone Broadband

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  • Special offer
    Ultimate Home Fibre
    3mths free Broadband + Vodafone TV
    Special

    Switch to an eligible Ultimate Home broadband plan and we’ll include a Vodafone TV intro package valued at $29.99 ...

    Switch to an eligible Ultimate Home broadband plan and we’ll include a Vodafone TV intro package valued at $29.99 p/m plus 3 months free unlimited broadband. 3 months free terms apply.

    Read more
    3 mths FREE

    Switch to an eligible Ultimate Home broadband plan and we’ll include a Vodafone TV intro package valued at $29.99 ...

    Switch to an eligible Ultimate Home broadband plan and we’ll include a Vodafone TV intro package valued at $29.99 p/m plus 3 months free unlimited broadband. 3 months free terms apply.

    Read more
    Terms and Conditions apply. Please read them carefully.

    3 Months Free

    • 3 months free on Smart Connect 12 month terms offer only available online. Offer valid from 6th September 2018.
    • Offer available to new Vodafone customers who sign up to an eligible broadband plan.
    • 3 months free offer available on all 12 and 24 month Ultimate Home plans.
    • 3 months free offer available on 24 month Smart Connect plans.
    • Smart Connect 12 month plans (online only).
    • 3 months free is applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit.
    • This credit is based on your monthly broadband price only. Your monthly price includes your base monthly fee for your broadband plus a 99c telecommunications levy contribution.
    • If you leave Vodafone Broadband within 12 or 24 months of joining, the 3 month free will be debited back to your account on a pro-rated basis based on the number of months remaining in your contract term.
    • This offer is not available in conjunction with any other offers.
    • This offer is not transferable if you change plans.
    • Offer available for a limited time.
    3 mths FREE
    100Mbps 20Mbps
    Fibre
    pic
    Unlimited data
    12 months
    contract
    from Free
    first 3 mths then $94.99
    select
  • Special offer
    Smart Connect Fibre
    Vodafone Online Chat Support Only
    Special

    Online chat support. Vodafone Ultra Hub. Free Standard install. Includes $10 discount for 24 month t ...

    Online chat support. Vodafone Ultra Hub. Free Standard install. Includes $10 discount for 24 month term

    Read more
    3 mths FREE

    3 Months free Unlimited Broadband when you switch to Vodafone on Smart Connect plan. Online chat support. Vodafone Ultra ...

    3 Months free Unlimited Broadband when you switch to Vodafone on Smart Connect plan. Online chat support. Vodafone Ultra Hub. Free Standard install. Includes $10 discount for 24 month term

    Read more
    Terms and Conditions apply. Please read them carefully.

    3 Months Free

    • 3 months free on Smart Connect 12 month terms offer only available online. Offer valid from 6th September 2018.
    • Offer available to new Vodafone customers who sign up to an eligible broadband plan.
    • 3 months free offer available on all 12 and 24 month Ultimate Home plans.
    • 3 months free offer available on 24 month Smart Connect plans.
    • Smart Connect 12 month plans (online only).
    • 3 months free is applied when your broadband becomes active with Vodafone and will show on your first or second bill as a credit.
    • This credit is based on your monthly broadband price only. Your monthly price includes your base monthly fee for your broadband plus a 99c telecommunications levy contribution.
    • If you leave Vodafone Broadband within 12 or 24 months of joining, the 3 month free will be debited back to your account on a pro-rated basis based on the number of months remaining in your contract term.
    • This offer is not available in conjunction with any other offers.
    • This offer is not transferable if you change plans.
    • Offer available for a limited time.
    3 mths FREE
    100Mbps 20Mbps
    Fibre
    pic
    Unlimited data
    24 months
    contract
    from Free
    first 3 mths then $119.99
    select
  • 100Mbps 20Mbps
    Fibre
    100GB data
    24 months
    contract
    from $69.99 select
Vodafone Broadband
5.2

total

  • Reliability 6.1

  • Speed 5.7

  • Support 4.1

  • Features 5.4

  • Value 4.8

Average from 208 reviews

Our customers are at the heart of what we do. That’s why more than 3.7 million Kiwis trust us to provide great communication solutions, connectivity and service.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

    31 May

    Naked Broadband

    If you’re after a reasonably cheap, simple broadband plan, have you considered going naked?

    8 January

    SPOTLIGHT: Vodafone Broadband

    Here in the third of our SPOTLIGHT series we have outlined the best Vodafone Broadband Deals and some of the key Vodafone Broadband features and benefits.

    16 October

    Vodafone Internet TV is here

    Vodafone internet TV has been unveiled today.

    12 September

    Need a new NZ email provider?

    Looking for an email provider in NZ?  We break down the different NZ email providers and highlight the best free email accounts in the New Zealand market.  If you need a new email address this article will help.

    12 September

    ADSL broadband speed report September 2017

    We all know how confusing it is that ISPs advertise the same speeds... but are their speeds actually the same?  According to the latest ADSL Truenet.nz report, the speed differences for NZ websites continue to show a wide spread on ADSL providers.  

Vodafone Broadband
5.2

total

  • Reliability 6.1

  • Speed 5.7

  • Support 4.1

  • Features 5.4

  • Value 4.8

Average from 208 reviews

Alison Holmes 13th November 2018

4.2
Reliability
5
Speed
2
Support
5
Features
3
Value
6

Not bad overall

Pros:

Quite good plans

Cons:

Not very fast at the best of times. Buffers a lot. Slows down and drops off for no reason at times

Hitesh28th October 2018

4.8
Reliability
4
Speed
4
Support
1
Features
5
Value
10

Not satisfied with vodafone that's why leaving and switching to my republic

Pros:

No advantage

Cons:

Too expensive
Poor customer service
Bad speed

Neil Saunders19th October 2018

5.8
Reliability
7
Speed
6
Support
5
Features
6
Value
5

When trying to change to a different plan, after 12 years with same provider, I hag T.V. cut off with no warning, and no assistance from Vodafone to re-instate situation.

Richard Barrington19th October 2018

1.8
Reliability
3
Speed
3
Support
1
Features
1
Value
1

I have found all aspects of Vodafone very poor, speeds have been erratic and nowhere near what they promise; Support is extremely difficult with English not being the first language of most of the support staff. I am hoping for a better experience

Mike Bedford18th October 2018

4.0
Reliability
4
Speed
3
Support
5
Features
5
Value
3

This was a VDSL connection. During the past year speeds have slowed to the point of being useless, forcing me to use my phone (2 Degrees ) as a hotspot to continue working or to stream anything. Vodafone could have upgraded the connection but didn't, meaning that it was poor value for money.

Cons:

Indifferent to existing customers.

Christine Velleman6th October 2018

5.4
Reliability
7
Speed
5
Support
4
Features
6
Value
5

I was with Ihug and was swept up into vodaphone when they took over. They were ok to begin with but the service and assistance they could give was always less than great. Over time they have just gotten worse and more and more costly. I do not have the option of fibre and $95 for 80gb is rather exorbitant these days.

Pros:

Service department in new zealand

Cons:

Cost, lack of services (eg no email but still paying for it)

Rob Cummins2nd October 2018

7.0
Reliability
10
Speed
8
Support
7
Features
4
Value
6

When we signed up for fiber with Vodafon, we received a new modem for the old copper.
It seems that every one is doing all sorts of deals to get new customers, but nothing to keep there existing ones?

Pros:

With the copper we had no problem with speed or reliability so never had any issues with Vodafone.

melinda1st October 2018

8.4
Reliability
10
Speed
9
Support
9
Features
7
Value
7

Long-term customer leaving Vodafone as they only offer Fibre signup deals to NEW customers.

No complaints about the service, but one gets punished for loyalty these days

Pros:

reliable, good service.

Cons:

only offering deals for new customers.

Andy Pringle29th September 2018

6.0
Reliability
6
Speed
6
Support
7
Features
6
Value
5

NIL

Pros:

NIL

Cons:

Sky freezes regularly

J Song27th September 2018

2.6
Reliability
1
Speed
4
Support
1
Features
4
Value
3

Worst customer service and problem shooting procedure.
I was paying for someone else's bill for 6 months as my direct debit was registered to another person's account. I had to repeat myself to explain what was wrong to 5 different people, being transferred over and over again. I always need to give myself an hour+ to talk to the customer service team on the phone. Eventually took me a week to finally talk to someone who knows what went wrong and can get the money refunded.

Requested for cessation of account and direct debit, still took money out from my bank account after it was suppose to be cancelled.
Not going back to vodafone ever again, cancelled all my accounts from the company.
...read more

Pros:

Nothing that I can recall to make my experience with vodafone better.

Cons:

Burdensome procedure for complaints

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