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Leave a review of 2degrees

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Two Degrees Mobile Limited (as we are officially known) is New Zealand's newest full service telecommunications provider. 

Back in the 90s a visionary group of Maori challenged the crown through the Treaty of Waitangi and won the rights to 3G spectrum. Despite financial and regulatory adversity a Maori Trust (Hautaki) was established with the challenge of launching New Zealand’s third mobile network. 

Tex Edwards founded 2degrees in February 2001 and provided initial capital.  Later that year investments were made by Strive Masiyiwa’s Econet Wireless group and shortly afterwards the pan-Maori trust Hautaki.

After successfully advocating for critical regulatory realignment the company was fully capitalised in 2007 and construction of its mobile network began.

We commercially launched in 2009, significantly lowering the cost of mobile for Kiwis.

Tex Edwards sold his interests in 2degrees in 2016 after some 15 years of support for the company including as a senior executive, director and founding shareholder.

Since our launch we’ve been busy. We have the backing of a unique partnership of international and Kiwi investors that have enabled us to build a brand new mobile network, helping us to cover 98.5% of the places Kiwis live and work. In March 2015 we also acquired NZ's fourth largest ISP, and now offer broadband services as well as mobile to Kiwis across the country.

We've put in place a great team, led by our CEO Stewart Sherriff and an internationally experienced management team which has a wealth of experience in building and delivering excellent mobile telecommunication networks and services.

We all really believe in what we are trying to accomplish for our customers and New Zealand. We’ve even been lucky enough to be recognised for it along the way, with a number of awards for our customer service over the years.

And this is just the beginning...

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE PLANS NOW
Total: 5.3
Reliability 5.6
Speed 5.7
Support 4.7
Features 5.3
Value 5.0
Average from 183 reviews
Showing 1-5 of 183 items.
2024-12-16 08:12:07
John 7.0
"CGNAT": you are assigned a IP within the 'shared' address space; legal implications as these are similar to other 'private' addresses and should not leave the boundary of an 'administrative domain'. Is your BYO modem in their 'administrative' domain?

"IP over Ethernet": This addressing scheme means that you cannot trust which DHCP server is assigning you an address; nor can you trust the gateway router that it directs you to.

"DNS Issues": When querying 8.8.8.8 (Google DNS); responses are altered in transit. The same occurs when accessing "https://google.dns". When support was asked if this is acceptable, the response was (paraphrased) "how does this measurably affect your service?".

Support is not helpful, and response times are slow.

They did not respond to a request to add 802.1X authentication, or something similar.

The price is 'low' and you will receive what you paid for.
...read more
Pros
Speed is acceptable.
Cons
Everything else.
2024-11-25 10:54:39
lucia 2.8
gotta love constantly getting disconnected from all devices, having 500ms during games, and shows taking forever to load and buffering
Pros
6 months free prime
Cons
slow, disconnects, bad reach
2024-11-24 20:27:01
Gabe Rijpma 3.8
Reliable but the worst customer service in the world.
Pros
Reliable and Predictable Speed
Cons
Customer Service
2024-09-09 14:45:10
kiriwai kupa 3.2
the issue with all of there plans hyperfibre or broandband is that they have everything running through CGNat which simply put means we all share the same internet ip address online and they also port filter closing most ports and assigning ports which cancels port forwarding….. The biggest issue is none of this is in the big print of there big flashy marketing which is in my opinion a very huge part of any provided service from any business “ hey we can do this and do that for……what for it…….this special price”……oh by the way these other things may not work because we also do this……sorry not sorry ...read more
Pros
still looking for them
Cons
hidden conditions of there internet based plans
2024-08-21 12:39:15
Andrew 1.0
Biggest con job.
Pros
Nothing good at all
Cons
They will lame evry failure of theirs on you and your equipment
Showing 1-5 of 183 items.
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