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Leave a review of Spark Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Spark Broadband

Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life.

It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things.

Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business. 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

Total: 5.5
Reliability 6.2
Speed 5.9
Support 5.1
Features 5.8
Value 4.4
Average from 301 reviews
Showing 1-5 of 301 items.
2020-09-17 21:15:29
Lucia 8.0
I have used spark broadband with homeline for over 10 years. In the past, they have been able to offer discounted rates to existing customers when there were promotions for new customers. Unfortunately, this was not the case any more in the last couple of years and their contact centre or sales department stuffed up with a change I already said no to. This created unnecessary hussle for me. Besides, I feel the price is quite high compared with some other good providers.
Pros
Quite reliable, seldomly had issues. Overall customer service staff had been good.
Cons
Getting more and more expensive.
2020-09-16 10:29:36
Wayne Carmichael 4.0
Spark wireless broadband in the Greytown area & particularly at our residence (inside the town) not consistent or grunty enough
Pros
Support has attempted to resolve the issues consistently.
Cons
Issues not resolved. Couldn't run smart TV, 2 mobiles & home PC wirelessly at the same time
2020-09-11 09:56:22
Stuart Braddick 7.8
Took my Lightbox no recompense, increased my price.
2020-08-21 17:14:33
Tash 3.0
Since getting fibre with Spark we have had nothing but internet reliability issues.
Pros
Cons
Poor wifi
2020-08-21 16:55:28
Fabrice Baras 6.6
A good service but they have been dominant for too long. and now others providers are offering just as good or better services at a cheaper price...and they try harder.
Pros
Good speed, reliability, service. Nice cheap international calls with 0161
Cons
Expensive. Not good value for money. Not making any efforts to keep customers.
Showing 1-5 of 301 items.
Streaming rugby world cup for free
Jun 18, 2019
Spark makes the Rugby World Cup free for customers – is this a good deal for broadband?
Spark has announced that the Rugby World Cup 2019 Tournament Pass will be free for new or renewing customers on an eligible mobile or broadband plan. Broadband customers will need to commit to a 12 month unlimited broadband plan with Spark, so before you hit the ‘sign up’ button….
Spark New Zealand receive warning from Commerce Commission
May 23, 2019
Commerce Commission warn Spark over price rise messaging – were you affected?
The Commerce Commission has warned Spark for likely breaching the law when it notified customers of a broadband price rise last year. We you one of the customers effected?
How to watch the Rugby World Cup 2019
May 9, 2019
How to watch the Rugby World Cup 2019
Spark Sport have launched earlybird passes to stream the Spark Sport Rugby World Cup 2019. Make sure you have the fastest broadband plan and sign up in May and get the super early bird price of just….
Share No Evil
Mar 27, 2019
Share No Evil browser extension launches to tackle online terror in NZ
NZ Compare is proud to support Share No Evil.  Share No Evil is a movement to make sharing terrorist content culturally unacceptable in Aotearoa.  With the tap of a button, people can take a small step to help starve terrorism of the oxygen it needs to survive.
Rural homes with broadband too slow to stream Rugby World Cup
Mar 15, 2019
Around 40,000 rural homes won’t have fast enough broadband to stream Rugby World Cup
A recent government committee recently revealed that 40,000 homes in rural areas won’t have broadband fast enough to stream the Rugby World Cup. Could you be missing out?
Spark Sport Rugby World Cup
Mar 11, 2019
Get ready to stream the Rugby World Cup 2019
Get ready for the 2019 Rugby World Cup and set yourself up with a great streaming service. Check out this great new service & free trial month for New Zealanders. 
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