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Leave a review of Voyager

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Voyager has everything you need to build your business from the desk up. it can provide complete voice solutions over its Internet infrastructure. From simple phone plans to complex bespoke data solutions - including hosting and domain names.

Across the country and 40 strong, the Voyagers are geeks at heart. Developers, Analysts, Accountants, Designers, Dreamers, Doers. That one sales guy, Architects, Ambassadors, Engineering and Lifeline. Some young at heart some wise beyond their years - each and every one a character.

From domain names to voice and video calling, internet plans and digital storage - Voyager will find the right solution for your business.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

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Total: 6.6
Reliability 7.2
Speed 6.8
Support 6.5
Features 6.6
Value 5.8
Average from 39 reviews
Showing 1-5 of 39 items.
2024-09-30 14:19:39
Tony 8.4
Love the speed and great customer speed
Pros
7 days phone helpdesk, faster than other hyperfibre providers
Cons
A bit pricey especially compared to cheapest hyperfibre but speed and support justfies frustration with other providers
2024-07-07 20:18:55
Hugh 5.6
Unfortunately, they were Actrix who were the absolute best of the ISPs for home and small biz
Pros
Mostly reliable, speeds near to advertised
Cons
Support not what it was. Value drops with the onus on the customer. In general, not Actrix.
2023-01-20 10:34:08
Jason 6.6
Voyager took over from HD Net Ltd and prior to that was Unlimited. Never really had any issues, but now they have bumped their prices up for no real reason. This is disappointing as you can get Ultra fast Fibre for the same price. The most disappointing aspect is that they put out a Customer Review Questionnaire around the middle of 2022, I rated them highly as have been with them or previous for years, not long after that they bumped their prices up 27% from $70 to $89 per month.
Pros
Good support for any issues. Reliable.
Cons
Expensive, same price for standard fibre as a lot of Ultra Fast Packages. Bumped prices up 27% last year, clearly customer loyalty means little.
2022-10-03 10:15:28
Sandra 7.2
Cannot compete on price
2021-08-03 12:24:17
Chris 2.2
A year of average speed and ping, relatively trouble free, until this past week when my speeds reduced to 10% of what they should be. Voyager support give me the runaround, insisting it's my problem despite me ruling everything out that they asked me to. We're done. Garbage service.
Pros
They provide basic internet.
Cons
When anything goes wrong, you're out of luck.
Showing 1-5 of 39 items.
Spotlights shining on Voyage Broadband logo
27/08/2018
SPOTLIGHT: Voyager
The latest broadband provider in our spotlight series is Voyager. They’re a Kiwi-based broadband and communications provider offering some of the best high speed broadband packages around.
Voyager's New Website Launched
3/05/2018
Voyager's New Website Launched
Voyager Internet have recently announced the redesigned website launch.
Best Broadband Innovation Broadband Compare Awards 2017 - Finalists
21/09/2017
Best Broadband Innovation Broadband Compare Awards 2017 - Finalists
The finalists in the Best Broadband Innovation category, sponsored by Chorus, of the Broadband Compare Awards 2017 have been named.  
Best Customer Support Broadband Compare Awards 2017 - Finalists
21/09/2017
Best Customer Support Broadband Compare Awards 2017 - Finalists
The finalists in the Best Customer Support category of the Broadband Compare Awards 2017 have been named.
11/09/2017
ADSL broadband speed report September 2017
We all know how confusing it is that ISPs advertise the same speeds... but are their speeds actually the same?  According to the latest ADSL Truenet.nz report, the speed differences for NZ websites continue to show a wide spread on ADSL providers.  
VDSL broadband speed report September 2017
11/09/2017
VDSL broadband speed report September 2017
Looking for a VDSL connection?  Make sure you are on the best VDSL connection delivering the best VDSL speeds for your money.  Read all about the performance of VDSL internet providers in NZ.
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