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Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Two Degrees Mobile Limited (as we are officially known) is New Zealand's newest full service telecommunications provider. 

Back in the 90s a visionary group of Maori challenged the crown through the Treaty of Waitangi and won the rights to 3G spectrum. Despite financial and regulatory adversity a Maori Trust (Hautaki) was established with the challenge of launching New Zealand’s third mobile network. 

Tex Edwards founded 2degrees in February 2001 and provided initial capital.  Later that year investments were made by Strive Masiyiwa’s Econet Wireless group and shortly afterwards the pan-Maori trust Hautaki.

After successfully advocating for critical regulatory realignment the company was fully capitalised in 2007 and construction of its mobile network began.

We commercially launched in 2009, significantly lowering the cost of mobile for Kiwis.

Tex Edwards sold his interests in 2degrees in 2016 after some 15 years of support for the company including as a senior executive, director and founding shareholder.

Since our launch we’ve been busy. We have the backing of a unique partnership of international and Kiwi investors that have enabled us to build a brand new mobile network, helping us to cover 98.5% of the places Kiwis live and work. In March 2015 we also acquired NZ's fourth largest ISP, and now offer broadband services as well as mobile to Kiwis across the country.

We've put in place a great team, led by our CEO Stewart Sherriff and an internationally experienced management team which has a wealth of experience in building and delivering excellent mobile telecommunication networks and services.

We all really believe in what we are trying to accomplish for our customers and New Zealand. We’ve even been lucky enough to be recognised for it along the way, with a number of awards for our customer service over the years.

And this is just the beginning...

** NOTE: The above information has been provided by the ISP or reproduced from their website **

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Total: 5.3
Reliability 5.6
Speed 5.7
Support 4.7
Features 5.3
Value 5.0
Average from 182 reviews
Showing 156-160 of 182 items.
2018-01-14 04:19:40
islay-mavora christophers 1.0
this provider was terrible. we ordered broadband from copper, we were told it would take 6 weeks, it took over 6 months due to really poor communication. once we got it, it was slower than our copper had been and the coverage was worse! we rang for help several times but no one seemed that motivated to do anything, in the end, out of desperation we have changed providers. also when you ring their help line you wait for a REALLY long time!
Pros
none
Cons
long wait when ringing helpline, poor help service, bad communication, crap product
2018-01-12 00:50:37
Alicia Sales 5.4
Wifi is forever cutting iut going off line even when there is just 1 person home
2017-12-13 03:55:07
Pat Pritchett 5.6
The speed is under 10 at times and means spreadsheets won't open and there is often a delay in getting onto google. Also drop outs occur at the beginning of logging in.
Pros
Inclusion of landline and free 03 calls
Cons
Slow speed, drop outs, customer service which is so much worse than snaps, it predecessor.
2017-12-07 03:06:17
cj wilton 3.2
Was good till 2degrees got involved, now nothing but problems, and long waits to talk to techos unable to help.
Pros
Was GREAT service with SNAP, now not so great.
Cons
Prices have crept up, service and data plans have crept down.
2017-11-20 10:30:55
simon collin 6.2
I loved Snap, and was disappointed when I was "sold" to 2 degrees. I made the mistake of changing plans at that time, which meant my old landline phones with voice mail incorporated no longer worked. It also committed me to a fixed term contract to pay off the new "free" modem, which provided no advantages over the old one . The switch was a hassle, and I loath the wait times to get to talk to someone. I have never rung them without being told that "we are experiencing a higher load of calls tahn normal....." Yeah right. ...read more
Pros
Reasonably reliable
Cons
Wait times to talk to anyone
Showing 156-160 of 182 items.
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Unlimited Broadband from $50 p/m
Plus 6 months of Prime Video on us
Connect your home with 4G Wireless, 5G Wireless, Fibre, ADSL or VDSL broadband. We’ll set you up with the best deal in your area.
Unlimited Broadband from $50 p/m
Plus 6 months of Prime Video on us
Connect your home with 4G Wireless, 5G Wireless, Fibre, ADSL or VDSL broadband. We’ll set you up with the best deal in your area.