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Bigpipe

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  • Special offer
    Fibre broadband
    A seriously big deal! 3 months FREE
    Special

    A seriously big deal! 3 months FREE when you join any unlimited 12-month contract term broadband plan. Offer available t ...

    A seriously big deal! 3 months FREE when you join any unlimited 12-month contract term broadband plan. Offer available to new Bigpipe customers signing up to any 12-month contract term broadband plan before 31 Jan 2019. $199 early exit fee, non-standard installation charges and credit assessment apply. Terms and Conditions apply.

    Read more
    3mths FREE

    A seriously big deal! 3 months FREE when you join any unlimited 12-month contract term broadband plan. Offer available t ...

    A seriously big deal! 3 months FREE when you join any unlimited 12-month contract term broadband plan. Offer available to new Bigpipe customers signing up to any 12-month contract term broadband plan before 31 Jan 2019. $199 early exit fee, non-standard installation charges and credit assessment apply. Terms and Conditions apply.

    Read more
    Terms and Conditions apply. Please read them carefully.

    Bigpipe 3 months free broadband – Terms and Conditions

    The 3 months free broadband offer (“the offer”) applies to your first 3 months base plan charges on your new Bigpipe account. The offer is only available to customers who do not currently purchase broadband from Bigpipe and have not had broadband with Bigpipe within the last 90 days. The offer available to customers who sign up from 18 Dec 2018 to 31 Jan 2019. 

    Offer applies to new Bigpipe customers signing up to any of the following plans, on a 12 month term: 

    • Fast (ADSL) 
    • Turbo (VDSL) 
    • Starter (Fibre 100/20) 
    • Pro (Fibre 200/20) 
    • Elite (Fibre Max) 
    • Elite Cantab 
    • Gigatown 

    The offer includes a free modem, shipping and standard broadband connection for ADSL, VDSL and fibre customers. Non-standard installation charges apply.  

    If you leave Bigpipe before the end of your 12 month contract, an early exit fee of $199 will apply. The offer is subject to change without notice. Credit assessment applies. 

    The offer will be applied to your Bigpipe account as a credit for 100% of your base plan charges. The offer does not include any additional services which will be charged at full price, including during the first 3 months of your new Bigpipe plan. 

    This offer may not be combined with any other “new customer” promotional offers. It may only be combined with other publicly available offers on the Bigpipe website (an “other offer”), provided you are eligible for the other offer at the date you sign up, , the other offer is not a ‘new customer’ offer and the combination of the other offer and this offer is not prohibited in the terms of the other offer. 

    Broadband not available everywhere and speeds vary. Local Fibre Company terms apply if you have a fibre connection. Bigpipe’s Broadband Customer Terms and Conditions apply to all Bigpipe broadband plans.

    3mths FREE
    100Mbps 20Mbps
    Fibre
    pic
    Unlimited data
    12 months No contract
    contract
    from Free
    first 3 mths then $79.00
    select
  • Special offer
    Ultra Fibre Broadband
    A seriously big deal! 3 months FREE
    Special

    A seriously big deal! 3 months FREE when you join any unlimited 12-month contract term broadband plan. Offer available t ...

    A seriously big deal! 3 months FREE when you join any unlimited 12-month contract term broadband plan. Offer available to new Bigpipe customers signing up to any 12-month contract term broadband plan before 31 Jan 2019. $199 early exit fee, non-standard installation charges and credit assessment apply. Terms and Conditions apply.

    Read more
    3mths FREE

    A seriously big deal! 3 months FREE when you join any unlimited 12-month contract term broadband plan. Offer available t ...

    A seriously big deal! 3 months FREE when you join any unlimited 12-month contract term broadband plan. Offer available to new Bigpipe customers signing up to any 12-month contract term broadband plan before 31 Jan 2019. $199 early exit fee, non-standard installation charges and credit assessment apply. Terms and Conditions apply.

    Read more
    Terms and Conditions apply. Please read them carefully.

    Bigpipe 3 months free broadband – Terms and Conditions

    The 3 months free broadband offer (“the offer”) applies to your first 3 months base plan charges on your new Bigpipe account. The offer is only available to customers who do not currently purchase broadband from Bigpipe and have not had broadband with Bigpipe within the last 90 days. The offer available to customers who sign up from 18 Dec 2018 to 31 Jan 2019. 

    Offer applies to new Bigpipe customers signing up to any of the following plans, on a 12 month term: 

    • Fast (ADSL) 
    • Turbo (VDSL) 
    • Starter (Fibre 100/20) 
    • Pro (Fibre 200/20) 
    • Elite (Fibre Max) 
    • Elite Cantab 
    • Gigatown 

    The offer includes a free modem, shipping and standard broadband connection for ADSL, VDSL and fibre customers. Non-standard installation charges apply.  

    If you leave Bigpipe before the end of your 12 month contract, an early exit fee of $199 will apply. The offer is subject to change without notice. Credit assessment applies. 

    The offer will be applied to your Bigpipe account as a credit for 100% of your base plan charges. The offer does not include any additional services which will be charged at full price, including during the first 3 months of your new Bigpipe plan. 

    This offer may not be combined with any other “new customer” promotional offers. It may only be combined with other publicly available offers on the Bigpipe website (an “other offer”), provided you are eligible for the other offer at the date you sign up, , the other offer is not a ‘new customer’ offer and the combination of the other offer and this offer is not prohibited in the terms of the other offer. 

    Broadband not available everywhere and speeds vary. Local Fibre Company terms apply if you have a fibre connection. Bigpipe’s Broadband Customer Terms and Conditions apply to all Bigpipe broadband plans.

    3mths FREE
    200Mbps 20Mbps
    Fibre
    pic
    Unlimited data
    12 months No contract
    contract
    from Free
    first 3 mths then $109.00
    select
Bigpipe
6.9

total

  • Reliability 7.6

  • Speed 7.0

  • Support 6.1

  • Features 6.6

  • Value 7.4

Average from 30 reviews

Naked broadband plans

Unlimited naked broadband. Sound good? If that’s what you’re after, you’ve come to the right place. At Bigpipe, we do just broadband. Fast, unlimited broadband internet in a variety of flavours starting with cheaper, accessible ADSL, to faster VDSL, and all the way through to ultra-fast fibre broadband. No data caps, no throttling, and great online service. So if you’re after naked broadband internet with no data caps – get Bipgipe. It’s internet the way it should be.

At Bigpipe, we won't try to sell you a landline that you don't want or need. Some other internet providers only sell bundled packages, but we’re just a broadband provider – and we do our broadband naked and unlimited, the way it should be. You can always get a landline from someone else, but if you want pure, unlimited, cheap broadband then we should talk.

Naked ADSL and VDSL

Our entry level ADSL plans are great for home users who want fast and unlimited broadband, but don’t need the higher download speeds required for full-on online gaming and live streaming. Our mid-level VDSL plan is where you start to experience some really serious speed, and it is great for gaming and live streaming, not to mention that it is also unlimited like all our naked broadband plans, which means no data caps (for real!).

Naked UFB

If you live on the internet and only the fastest connection will do, then you’ve got to try our naked UFB plans. Download speeds up to 900 Mbps and upload speeds up to 500 Mbps depending on which plan you choose - it doesn’t get any faster than this. Once you have experienced the joy of an un-capped, ultra-fast fibre broadband connection you’ll never want to go back. UFB is being rolled out around the country and you can enter your address in the form above to check availability – we’d love to have you on board! 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Bigpipe
6.9

total

  • Reliability 7.6

  • Speed 7.0

  • Support 6.1

  • Features 6.6

  • Value 7.4

Average from 30 reviews

Michael10th February 2017

10.0
Reliability
10
Speed
10
Support
10
Features
10
Value
10

They're an excellent provider in general. You do need a decent router for Gigabit however getting a constant 960/480Mbit via Ethernet. Support has been top notch.

Pros:

Support, Speed, Reliability

Cons:

No IPv6, Handover in Auckland

Wimpie14th January 2017

9.0
Reliability
10
Speed
8
Support
9
Features
9
Value
9

Love BigPipe, they're a great company and joining them was a breeze, got the internet speed I paid for and connecting to the net was snappy! I would definitely recommend BigPipe to anyone looking for a new ISP ;)

Pros:

Fast reliable internet speed and competitive pricing, with fast-ish customer support

Cons:

No Call-center they're e-mail only

Adrian28th December 2016

5.0
Reliability
9
Speed
2
Support
2
Features
5
Value
7

Tried their 900 down option - got 470 once over a 2 week period - rest of time just 90 down.

Pros:

If you stay with 100 down you'll be ok.

Cons:

Very slow support - 1 week for email responses. Don't pay for 200+ speeds - they simply don't work.

Wayne Leach16th November 2016

7.2
Reliability
9
Speed
9
Support
4
Features
5
Value
9

Apart from no customer service number they delivered on their promise with vdsl

Dmitri15th November 2016

9.2
Reliability
10
Speed
10
Support
8
Features
8
Value
10

2 years with Bigpipe, so far so good!

Pros:

No contract, low price

Cons:

None yet

David15th November 2016

9.6
Reliability
10
Speed
10
Support
9
Features
9
Value
10

An excellent choice

Pros:

Fantastic speeds at good price.

Cons:

They use CG NAT, so can't run a server without a static IP

Sam14th November 2016

10.0
Reliability
10
Speed
10
Support
10
Features
10
Value
10

joined up around a year ago and wont look back

Pros:

unbeatable value, good online support

Cons:

no voip options, however who needs a landline these days!

Harry Ambe11th November 2016

10.0
Reliability
10
Speed
10
Support
10
Features
10
Value
10

great support, no waiting on hold, fast internet.

Pros:

Amazing app to control my kids internet access

Cons:

none.

Lena Obushenkova11th November 2016

9.6
Reliability
10
Speed
10
Support
9
Features
9
Value
10

Very good provider, reliable and fast.

George10th November 2016

10.0
Reliability
10
Speed
10
Support
10
Features
10
Value
10

I think it's the best provider in NZ. Very nice online support, no contract, good price.

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