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Leave a review about Nova Energy

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Compare  power, gas and broadband deals as well as bundled offers from Nova Energy.

You might know us as the New Zealand-owned company that provides great value energy to Kiwi families and businesses.

Now, we’re also bringing you unlimited broadband and even greater value when you bundle broadband, electricity and natural gas together. Get up to $650 (incl. GST) or an LG Smart TV when you switch to Nova on selected plans. Eligibility and pre-acceptance criteria, Special Terms and early termination fees apply.

We’re proud of our good, honest Kiwi service. Our friendly people are based right here in New Zealand, so you can talk to a local person when you need to, and fast.

Nova’s Fair Use Policy applies to unlimited broadband and phone plans, which are currently available in the North Island and in Christchurch.
 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 4.8
Reliability 6.0
Speed 5.8
Support 3.0
Features 3.8
Value 5.6
Average from 5 reviews
Showing 1-5 of 5 items.
2019-08-05 10:34:07
Darryl 4.2
Strict NAT. That means you cannot get into your router or set passwords/wifi name, and no port forwarding. It is terrible for gaming! On the plus side, VDSL is stable and getting faster with more dropping off to fibre. Also, I've had to arrange fibre install as NOva are usless.
Pros
Stable
Cons
Strict NAT, Bad support.
2019-07-11 15:41:44
Rob Clubley 5.8
Okay if you want the absolute basics, but support was patchy, no support to talk to at weekends, and they don't let you BYO router/modem.
2019-06-20 19:14:08
Terry Fan 5.8
Been with Nova Energy for ~3 months. No comment on speed/reliability, generally good and seemingly on-par with Spark.
Deciding to switch because they force you to use their own routers if you want to use VoIP, and their routers are locked so you can't even change your wireless ID or wireless password, terrible from a security perspective, plus the router wireless range is pretty bad.
Pros
Reliable speed
Cons
Poor performance modem router, no configuration allowed
2019-04-16 16:56:37
Chris 7.4
Nice $650 credit. Broadband as others, no difference
2018-12-09 09:20:00
Stot 1.0
Slow
Pros
$5 cheaper compared to Vodafone on similar package.
Cons
Recently switched from Vodafone. Slow compared to Vodafone on similar package. $5 per month saving doesnot make any sense when speed is slow
Showing 1-5 of 5 items.
Get a LG Smart TV with Nova Energy TV Bundle Plan
Jul 22, 2019
Great value bundle offers from Nova Energy
In addition to award-winning customer service and the convenience of a single bill, Nova brings you even greater value when you bundle broadband, electricity and natural gas together. There are also great value phone options with every broadband plan.
Lady looking relaxed and happy after bundling her power and broadband
Jul 19, 2019
How to bundle your Broadband and Power
Life admin getting you down? Dealing with different providers or billing cycles for services like broadband, electricity, gas and phone are part of life. But you can streamline your life by “Bundling” your power and broadband to….
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3 Great Offers
×
offer
EXCLUSIVE DEAL
Get 6 months HALF price
The deal expires 31/08/2019
offer
SPECIAL OFFER
Unlimited broadband bundle
from $64.99/month
offer
FREE SPEED UPGRADE
Get MyRepublic Gamer + FREE Speed Boost