Now

Broadband with a helping hand.

We’re here to help. It’s what we do differently and what makes us great. It’s why we were founded in the first place after all. Whatever the problem, no matter the solution – we’ll do everything we can to get you and your tech sorted.

At Now we pride ourselves on helping you enjoy more of the internet and less of its frustrations. While our nationwide network delivers everything you'd expect, it's our ability to get closer to your home and its unique needs that sets us apart. Our plans come with unlimited access to our technical support team (don't worry, they speak your language). If it takes more than a phone call, our friendly team of Techsperts can come to your place and help get any issues fixed.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE PLANS NOW

Reliability	8.5
Speed	8.3
Support	8.7
Features	8.1
Value	8.3

Average from 557 reviews

Showing 106-110 of 557 items.

2023-12-06 17:55:21

Sue 10.0

I have found the support at Now exceptional. Polite, patient, knowledgeable. Our reception is brilliant

2023-12-05 11:41:26

Sonia Jordan 10.0

I’ve been with Now ever since they started as a small company in Napier. I wouldn’t change for anything. Even if they were more expensive than others (which they definitely ARE NOT) the personal, quick, efficient service you receive over the phone is worth everything. The service sets these guys apart from the competition. It’s not often you need help, but when you do, it’s imperative you feel confident and not stressed. Now has consistently been extremely helpful whenever I’ve had a as hiccup.

Pros

Excellent customer service

Cons

Can’t think of any

2023-12-01 09:55:56

Stafford 9.0

Now has been an incredible breath of fresh air and their speeds and quality of their connection far surpasses my previous provider

Pros

Speed, Quality of the connection, Wifi Routers and service turnaround times

Cons

The referal registration process needs improvement

2023-11-24 15:36:35

James 7.2

Service works fine but simple queries over email don't get answered.

Pros

Great deals

Cons

Email response is non-existent

2023-11-23 08:59:04

Supun Priyadarshana 8.2

50% off for 6 months is a good deal for 1 year contract. It is also good to note that the monthly bill was increased before the end of the contact period. For me it was only for 3 months. But if it happened before that I believe I would be far off from my initial calculation.

Showing 106-110 of 557 items.

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year

20/11/2019

Kiwis are moving to NOW, for a new level of service and support

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year running in Broadband Compare | TUANZ 2019 Awards. In an industry dominated by large market players, NOW broadband is achieving industry-leading growth by targeting its competitors where they’re not looking – service and support.

18/11/2019

Who are the best broadband providers for 2019?

Want to know which broadband provider offers the best Fibre plans? Or which has the best customer support? Or perhaps the best rural plans? Here are the best broadband providers for 2019.

31/03/2019

Get the most out of your fibre broadband experience

There are a range of factors that can affect your fibre broadband performance. Don’t suffer with a poor broadband service. Check out these tips to get the most out of your fibre broadband experience.

13/03/2019

NOW Broadband

Hawke’s Bay provider NOW Broadband is putting the service back into one of the biggest service industries. Having developed a pedigree in setting the bar for great customer service, their market leading NPS score, wealth...

11/02/2018

SPOTLIGHT: NOW Phone & Broadband

February's SPOTLIGHT focuses on NOW Phone & Broadband. A Broadband Compare Award Winning ISP we have highlighted the best NOW Broadband Deals and some of the key NOW features and benefits.

21/09/2017

Best Broadband Innovation Broadband Compare Awards 2017 - Finalists

The finalists in the Best Broadband Innovation category, sponsored by Chorus, of the Broadband Compare Awards 2017 have been named.

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