Now

Broadband with a helping hand.

We’re here to help. It’s what we do differently and what makes us great. It’s why we were founded in the first place after all. Whatever the problem, no matter the solution – we’ll do everything we can to get you and your tech sorted.

At Now we pride ourselves on helping you enjoy more of the internet and less of its frustrations. While our nationwide network delivers everything you'd expect, it's our ability to get closer to your home and its unique needs that sets us apart. Our plans come with unlimited access to our technical support team (don't worry, they speak your language). If it takes more than a phone call, our friendly team of Techsperts can come to your place and help get any issues fixed.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE PLANS NOW

Reliability	8.5
Speed	8.3
Support	8.7
Features	8.1
Value	8.3

Average from 557 reviews

Showing 176-180 of 557 items.

2023-05-29 13:13:41

Kate 9.0

Excellent customer service. Highly recommend.

2023-05-22 19:32:13

Mark 9.0

Just the beginning. Provided my own mesh wifi, they were fast and helpful with getting it set up.

Pros

Quick response. Very fast switchover.

Cons

None

2023-05-08 17:18:18

Shelley 9.4

Really happy with NOW for my internet . I’ve had awesome service from them and also when I moved house it was easy and fast to get it all changed over too ..
Onky ever had one issue with my broadband and they called me back to sort the issue n then again a few days later to make sure all was still ok … I’m pretty impressed with that service ..!!!

2023-05-08 10:29:45

Patrick 1.0

Really really bad service, the internet got cut off several times a day, tried to reach their support team but the problem remains, the worst thing is they want to charge cancelation fee if you want to cancel the plan even it's because of their problem

2023-05-04 07:38:37

Rosalind Vance 8.2

Recently 8 neighbours with 5 providers between us lost our wifi. ( plumber hit the Chorus box) Now was the only provider that supplied accurate and fulsome information .

Pros

Cons

Showing 176-180 of 557 items.

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year

20/11/2019

Kiwis are moving to NOW, for a new level of service and support

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year running in Broadband Compare | TUANZ 2019 Awards. In an industry dominated by large market players, NOW broadband is achieving industry-leading growth by targeting its competitors where they’re not looking – service and support.

18/11/2019

Who are the best broadband providers for 2019?

Want to know which broadband provider offers the best Fibre plans? Or which has the best customer support? Or perhaps the best rural plans? Here are the best broadband providers for 2019.

31/03/2019

Get the most out of your fibre broadband experience

There are a range of factors that can affect your fibre broadband performance. Don’t suffer with a poor broadband service. Check out these tips to get the most out of your fibre broadband experience.

13/03/2019

NOW Broadband

Hawke’s Bay provider NOW Broadband is putting the service back into one of the biggest service industries. Having developed a pedigree in setting the bar for great customer service, their market leading NPS score, wealth...

11/02/2018

SPOTLIGHT: NOW Phone & Broadband

February's SPOTLIGHT focuses on NOW Phone & Broadband. A Broadband Compare Award Winning ISP we have highlighted the best NOW Broadband Deals and some of the key NOW features and benefits.

21/09/2017

Best Broadband Innovation Broadband Compare Awards 2017 - Finalists

The finalists in the Best Broadband Innovation category, sponsored by Chorus, of the Broadband Compare Awards 2017 have been named.

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