Now

Broadband with a helping hand.

We’re here to help. It’s what we do differently and what makes us great. It’s why we were founded in the first place after all. Whatever the problem, no matter the solution – we’ll do everything we can to get you and your tech sorted.

At Now we pride ourselves on helping you enjoy more of the internet and less of its frustrations. While our nationwide network delivers everything you'd expect, it's our ability to get closer to your home and its unique needs that sets us apart. Our plans come with unlimited access to our technical support team (don't worry, they speak your language). If it takes more than a phone call, our friendly team of Techsperts can come to your place and help get any issues fixed.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE PLANS NOW

Reliability	8.5
Speed	8.3
Support	8.7
Features	8.1
Value	8.3

Average from 557 reviews

Showing 231-235 of 557 items.

2022-12-18 19:59:56

Marshall 8.2

I have loved NOW fibre over the past year. Their customer service is 10/10 - the team are friendly and are happy to help - the best I have experienced with an internet provider. We signed up with NOW originally due to a promotion they were running at the time. Our fibre service was reliable, and I rarely needed to contact them about issues etc. The only reason I am leaving NOW is I am out of our contract and have secured an awesome deal with another provider which NOW was una ...read more

Pros

Reliable, Honest, Friendly, NZ based team

Cons

None

2022-12-09 20:48:35

Guy Kellogg 10.0

I have been with Now broadband for a few years, and I recently got talked around to trying another company, but within less than 24 hours. I came back to now broadband and they had me up and running quick as a flash. I should never have left. 10/10

Pros

Everything

Cons

None

2022-12-09 13:19:00

Heather 7.4

I would recommend NOW, as you are able to communicate to someone straight away. Also the problem is dealt the very next day. As we live rural l found this excellent, as in the past with our last provider's we have waited 8 to 10days.

Pros

Cons

2022-12-09 07:41:08

Sharon 7.8

Super friendly real person on the line. Issue dealt with quickly and clearly.

Pros

Real person to talk to, great support!

Cons

Need an app. rather than a portal.

2022-12-07 18:52:57

Brendan 9.0

Great local company. Top notch service.

Pros

Customer service

Cons

Limited portal functions

Showing 231-235 of 557 items.

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year

20/11/2019

Kiwis are moving to NOW, for a new level of service and support

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year running in Broadband Compare | TUANZ 2019 Awards. In an industry dominated by large market players, NOW broadband is achieving industry-leading growth by targeting its competitors where they’re not looking – service and support.

18/11/2019

Who are the best broadband providers for 2019?

Want to know which broadband provider offers the best Fibre plans? Or which has the best customer support? Or perhaps the best rural plans? Here are the best broadband providers for 2019.

31/03/2019

Get the most out of your fibre broadband experience

There are a range of factors that can affect your fibre broadband performance. Don’t suffer with a poor broadband service. Check out these tips to get the most out of your fibre broadband experience.

13/03/2019

NOW Broadband

Hawke’s Bay provider NOW Broadband is putting the service back into one of the biggest service industries. Having developed a pedigree in setting the bar for great customer service, their market leading NPS score, wealth...

11/02/2018

SPOTLIGHT: NOW Phone & Broadband

February's SPOTLIGHT focuses on NOW Phone & Broadband. A Broadband Compare Award Winning ISP we have highlighted the best NOW Broadband Deals and some of the key NOW features and benefits.

21/09/2017

Best Broadband Innovation Broadband Compare Awards 2017 - Finalists

The finalists in the Best Broadband Innovation category, sponsored by Chorus, of the Broadband Compare Awards 2017 have been named.

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