Got questions? Call us: 0508 2COMPARE (0508 226672)

Leave a review of Zeronet

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Terms of Use and Privacy Policy apply

Zeronet is New Zealand’s first sustainable provider of unlimited Fibre broadband internet. Zeronet provides Kiwis the same great internet, at the same low prices, but does this with far less impact on the planet. Zeronet will soon be certified* as New Zealand’s first carbon zero internet service. Zeronet plants five trees for every new customer. Zeronet’s electricity is produced from solar – when the weather permits.

Zeronet makes the online signup process quick and easy via www.zeronet.co.nz. We offer hassle-free set-up and connection with a supportive helpdesk team who avoid using confusing tech-speak. We encourage the use of your existing internet router wherever possible - so it doesn't end up in landfill. We also encourage the use of built in Wi-Fi boxes whenever possible.

*We work with Toitu Envirocare to measure our greenhouse gas emissions, offset them and be independently audited to achieve official certification of our carbon status.

Zeronet means Naturally Fast Internet

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 2.9
Reliability 3.4
Speed 3.9
Support 1.9
Features 3.3
Value 2.2
Average from 19 reviews
Showing 1-5 of 19 items.
2025-08-04 15:41:27
Keristero 4.2
Terrible untrustworthy company, they will double charge you, fail to apply discounts, spring price increases on you and deny any wrongdoing via their tech support.
Pros
Internet worked fine, provided router was fine
Cons
I would not be suprised if they are breaking the law.
2025-07-31 09:21:30
Mike 1.4
Terrible experience overall. Closed my account and specifically asked for my CC details to be removed - they were not and $99 charge taken "in error" without any invoice or notification months later. Products are not as advertised, and customer service is completely worthless if you can even contact them.
Pros
None
Cons
Randomly take payments for no reason. Slow speed. Zero customer service.
2025-07-08 17:27:02
Jack Ma 4.6
Agreed on a price per month for 12 months, which they later changed.
2025-06-23 09:55:44
Michael 3.6
Poor customer service; agreed on a price per month for 12 months, which they later changed. Despite several online messages and promises it will be fixed to the original agreed upon price, I'm still paying the incorrect amount.
Pros
Internet worked at specified speed.
Cons
Incorrect charges applied and inability by support staff to fix it.
2025-01-30 09:34:13
Warren Burgess 1.0
If you want an internet provider that gives great service and customer support ,avoid this company at all costs.Sent a faulty modem that couldnt be configured with a dodgy dc input plug,then when attempting to resolve very little if any support.An absolute joke.Worst part is i cant charge them for wasting my time waiting for any response .Since gone to inspirenet,a breath of fresh air ,modem is plug and play and you get to talk to a real person
Showing 1-5 of 19 items.
Login
×
Log in with
Sign up for free NZ Compare account
×
Log in with