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Leave a review of Contact Energy Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Contact Energy Broadband

Contact Energy now offer Broadband. You can sign up to Contact Energy unlimited broadband service if you have your residential electricity account with Contact Energy at the same address – this means everything is wrapped up together with the convenience of one bill and one number to call. Easy as! This includes single energy, distributed generation or DualEnergy (excl. LPG).

Contact Energy are one of New Zealand's largest listed companies but we operate with the same genuine concern for our customers and communities as the smallest. We are integral to our customers' lives – and our customers are integral to us. We keep the lights burning, the hot water flowing and the BBQ fired up for over half a million homes and businesses across New Zealand.  Compare Contact Energy Broadband prices and Contact Energy Broadband deals at Broadband Compare.

** NOTE: The above information has been provided by the «Contact Energy» or reproduced from their website **

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Total: 4.9
Reliability 4.7
Speed 4.9
Support 4.5
Features 4.7
Value 5.5
Average from 55 reviews
Showing 11-15 of 55 items.
2021-10-03 07:15:55
R Sharma 8.4
Good value when bundled with energy plans as their energy prices are quite competitive. Unfortunately had to switch in less than a month as they use CGNAT for IP address which cannot be used for port forwarding, VPN servers, remote access and accessing anything that requires port forwarding such as IP cameras and security alarms. If you do not need these functions then it is perfectly fine for normal users.
Pros
Quick and easy sign up. Good rates for power and bundled broadband. Speed is good.
Cons
CGNAT IP address. No dynamic sticky IP or Static IP. Port forwarding functions stop working.
2021-09-04 14:22:49
Norm Wilkinson 1.2
I’ve had nothing but issues since I switched across to contact energy. The Wi-Fi is consistently slow and drops out all the time. Customer Service is unable to support me with any potential issues and say that there is no problem that’s my service
Pros
no
Cons
no
2021-08-23 19:51:14
Renee 7.0
Very good
Pros
Fast
Cons
Sometimes reconfigures it self
2021-06-27 10:01:34
Chris Bosworth 5.0
I chose Contact as a combined power and broadband provider as there was significant power & broadband savings over my existing suppliers Mercury and Spark. Both existing companies were invited to meet the competition but they declined...
Pros
Both daily line charges and unit power costs were lower than Mercury - the phone and broadband charges were around 25% better than Spark
Cons
The initial setup and communication with Contact could have been smoother.
2021-06-10 12:34:45
Harris Ansari 9.0
I have had no problems with my broadband. Excellent support and customer care services. During the past year, only once the broadband was a bit slow but the fault was rectified within a few hours.
Pros
Customer care. Good speed. Reliable.
Cons
I am not aware of any extra features/bundles that are offered.
Showing 11-15 of 55 items.
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