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Leave a review of Now

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Broadband with a helping hand.

We’re here to help. It’s what we do differently and what makes us great. It’s why we were founded in the first place after all. Whatever the problem, no matter the solution – we’ll do everything we can to get you and your tech sorted. 

At Now we pride ourselves on helping you enjoy more of the internet and less of its frustrations. While our nationwide network delivers everything you'd expect, it's our ability to get closer to your home and its unique needs that sets us apart. Our plans come with unlimited access to our technical support team (don't worry, they speak your language). If it takes more than a phone call, our friendly team of Techsperts can come to your place and help get any issues fixed.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

 

 

 

 

COMPARE PLANS NOW
Total: 8.4
Reliability 8.5
Speed 8.3
Support 8.7
Features 8.1
Value 8.3
Average from 548 reviews
Showing 11-15 of 548 items.
2024-08-22 06:59:20
Amanda 10.0
Best customer service ever, nothing is a problem, everyone is so helpful and the internet service is excellent and reliable.
Pros
no
Cons
no
2024-08-16 09:50:00
Amber B 8.2
Now was fast in their service. Customer care was very helpful
Pros
Quick, Reliable, good offering range.
Cons
Need better advertising on their business partners (i.e Mercury)
2024-08-13 11:58:10
Jenn 8.8
Always great support service
2024-08-04 20:26:03
Gordon 9.6
Broadband these days is more about the technical support service when things aren't going quite the way they should. And given the complexity associated with Broadband and how we use it in our homes that will inevitably happen.
NOW excells at providing technical support so when things go wrong I am always left very happy that my issues were dealt with and the experience pleasurable.
Pros
Great technical support when things go wrong
Cons
None
2024-08-04 14:58:02
Pat winter 7.8
I've been with Now for over 10 years and have always found them accessable, helpful and always available
Would recommend them to everyone
Showing 11-15 of 548 items.
NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year
20/11/2019
Kiwis are moving to NOW, for a new level of service and support
NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year running in Broadband Compare | TUANZ 2019 Awards. In an industry dominated by large market players, NOW broadband is achieving industry-leading growth by targeting its competitors where they’re not looking – service and support. 
Best Broadband Providers 2019
18/11/2019
Who are the best broadband providers for 2019?
Want to know which broadband provider offers the best Fibre plans? Or which has the best customer support? Or perhaps the best rural plans? Here are the best broadband providers for 2019.
Get the most out of your fibre broadband experience
31/03/2019
Get the most out of your fibre broadband experience
There are a range of factors that can affect your fibre broadband performance. Don’t suffer with a poor broadband service. Check out these tips to get the most out of your fibre broadband experience. 
NOW Broadband
13/03/2019
NOW Broadband
Hawke’s Bay provider NOW Broadband is putting the service back into one of the biggest service industries. Having developed a pedigree in setting the bar for great customer service, their market leading NPS score, wealth...
SPOTLIGHT: NOW Phone & Broadband
11/02/2018
SPOTLIGHT: NOW Phone & Broadband
February's SPOTLIGHT focuses on NOW Phone & Broadband.  A Broadband Compare Award Winning ISP we have highlighted the best NOW Broadband Deals and some of the key NOW features and benefits.
Best Broadband Innovation Broadband Compare Awards 2017 - Finalists
21/09/2017
Best Broadband Innovation Broadband Compare Awards 2017 - Finalists
The finalists in the Best Broadband Innovation category, sponsored by Chorus, of the Broadband Compare Awards 2017 have been named.  
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