Got questions? Call us: 0508 2COMPARE (0508 226672)

Leave a review of Slingshot Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Terms of Use and Privacy Policy apply

Slingshot Broadband

slingshot broadband nz

From the start, Slingshot has been challenging the telco industry and fighting to give New Zealand families better value broadband, supported by amazing service.

Slingshot NZ know that in the modern world, it is crucial to stay online, but they also know how confusing it might be to get online. They have worked hard to make Slingshot easy, affordable and hassle-free – because this guys know you have other important things to do and spend your time on than sorting your internet.

They are dedicated to making broadband simple, affordable, easy to use, and cover the needs of a modern family – whether they are intensely streaming videos, gaming all day, or just spending their time on Facebook.

Slingshot broadband is part of the Vocus Group of companies.

Slingshot Broadband offer ultrafast Fibre & Naked Broadband Plans for New Zealand. 

They have a range of different broadband plans available. Some of their broadband plans include a home phone line whilst other broadband plans are like Naked Broadband and don't have a home telephone line.

The type of broadband connection you can get depends on your address and area. They offer all types of broadband connection, Fibre, VDSL and ADSL dependant on what is available in your broadband region.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE PLANS NOW
Total: 5.8
Reliability 6.0
Speed 5.9
Support 5.2
Features 5.7
Value 5.6
Average from 279 reviews
Showing 131-135 of 279 items.
2020-01-26 16:00:57
L 5.8
Had a bad experience with service. Internet went down, called for someone to have a look and was given run around to check router as they saw no problem from their side... had to be persistent they send someone as I knew it can sometimes take days. Was given an estimate date, no follow up, problem was external. This Happened at least twice and the major second time it happened has left me disgruntled with the company.
Pros
Offers cheap home line option
Cons
Had excellent customer service once out of a handful of interactions
2020-01-23 22:45:02
Jeffrey 1.0
Extremely disappointed. Slingshot advertised and made promises with regard to performance. Upload and download speeds were less than 10% of the afore mentioned. Tried to work with Slingshot to resolve the issues and they were unable to offer a solution to the poor performance. Within days of connection I had informed Slingshot the service provided was "not fit for use". After repeated requests for help I end up cancelling the service and was then hit with a contract cancellation fee of $199 and the threat that if not paid SlingShot would send debt collectors. An extremely disappointing outcome. I would warm potential customers against considering Slingshot. ...read more
Pros
Only downside
Cons
Terrible performance and customer service, would not recommend
2020-01-23 18:59:18
Davina Geddes 2.0
I really regret changing over to Slingshot, have had internet problems ever since, especially when I moved house 4 months into the contract. Their communication is extremely poor. They did not appropriately contact me to inform of delays with new connections and their responses to my emails were so incredibly slow I'm sure that post would be faster! They also have their phones set up in a way that it is near impossible to speak to a real person, have succeeded once with this!!
The new connection is only.fast in one room, but the main rooms we use j ternet in it basically cuts off completely, and that's even with a wifi extender. Our last house was bigger than this one and we rarely had issues for the three years we lived there using a different provider.
Also we were for 6 months half price....we had no inernet for around a month, and whilst they did not charge for that month they did chuck us straight to full price for what would have been our 6th month paying.
I need to contact them regarding the problems we are having, but have been unsuccessful, hence, the review.
...read more
Pros
Half price for 6 months
Cons
Everything else
2020-01-12 19:35:05
Debbie 1.0
Terrible. Like others, cut me off on a Sunday afternoon when I had already paid bill due to their antiquated automated system that does not check accounts before it acts. Hard to sort it out - only way I could was to pretend I was paying bill again. Unhelpful website and 0800 numbers. Found out I have been paying well over the odds for a long time - why does this company treat its long time customers so badly?
Pros
Their call centre workers are good.
Cons
Everything else.
2019-12-30 08:40:49
Missy Whitewood 7.2
Great company
Pros
no
Cons
no
Showing 131-135 of 279 items.
Best Customer Support Broadband Compare Awards 2017 - Finalists
21/09/2017
Best Customer Support Broadband Compare Awards 2017 - Finalists
The finalists in the Best Customer Support category of the Broadband Compare Awards 2017 have been named.
11/09/2017
ADSL broadband speed report September 2017
We all know how confusing it is that ISPs advertise the same speeds... but are their speeds actually the same?  According to the latest ADSL Truenet.nz report, the speed differences for NZ websites continue to show a wide spread on ADSL providers.  
VDSL broadband speed report September 2017
11/09/2017
VDSL broadband speed report September 2017
Looking for a VDSL connection?  Make sure you are on the best VDSL connection delivering the best VDSL speeds for your money.  Read all about the performance of VDSL internet providers in NZ.
Fibre broadband speed report September 2017
11/09/2017
Fibre broadband speed report September 2017
Who delivers the most consistent and fastest fibre broadband speeds in New Zealand?  This article showcases the fastest fibre broadband providers in NZ from a range of internet providers tested by Truenet.
How can you save $420 per year with Broadband Compare
17/08/2017
How can you save $420 per year with Broadband Compare
Now that Broadband Compare has been live for over a year we can pull together all sorts of statistics, case studies and examples where we have helped Kiwis save big... $420 a year big!
8/01/2017
Latest news on BroadbandCompare.co.nz 09.01.2017
Latest news on BroadbandCompare.co.nz 09.01.2017   Today we have updated plans for:
Login
×
Log in with
Sign up for free NZ Compare account
×
Log in with
Great Offer
×
Get Unlimited Broadband from $50/m
Plus, a free modem rental
When you join a 12 month Plan and bundle Pay Monthly
Get Unlimited Broadband from $50/m
Plus, a free modem rental
When you join a 12 month Plan and bundle Pay Monthly